The Stall Point Method
Take your growth assessment

Free · A starting point for your diagnosis

Policy

Privacy

Effective 2026-10-08 · Dovada LLC

What this site collects, why we are allowed to hold it, who else touches it, and how to make it stop. It is short because the collection is small.

  1. 01

    Who operates this site

    Dovada LLC, a Wyoming limited liability company based in Irvine, California, operates stallpointmethod.com and delivers The Stall Point Method and the Plateau Diagnostic. Dovada LLC is the business responsible for the personal information described here.

    Dovada LLC · 5319 University Dr PMB 7244, Irvine, CA 92612
    Contact ScaleGrove

  2. 02

    What we collect, and only this

    The table below explains what the site handles when you submit an inquiry or request your assessment results. Online booking is still unavailable.

    What you send usSubmitting an inquiry sends your name, email, brand website, approximate ad spend, selected questions and description of what changed to ScaleGrove. We email a copy to the address you provide.
    Booking detailsOnline booking is not connected. This site does not currently collect booking details or reserve a session.
    Site analyticsPage views, referring site, approximate country, and device type, in aggregate. No cookies that follow you to other sites, no advertising pixels, and no cross-site profile. Not yet installed.
    Growth assessment answersThe assessment calculates its result in your browser. Submitting your name and email sends your 14 answers and findings to ScaleGrove, and we email a copy to you. We recalculate the findings on the server before sending the emails.

    The inquiry form does not collect payment card numbers. Payment arrangements for an engagement are set out in the services agreement.

  3. 03

    Client data during an engagement

    An engagement is separate from this website and it is where the sensitive material actually lives. If you hire us, you grant read access to systems such as an ad account, an analytics property, an email platform, and a review export. That access is governed by the services agreement rather than by this policy.

    2 commitments apply regardless of what the agreement says. Access is read-only wherever the platform offers it, and it is revoked at the end of the engagement. Customer interview recordings are held only for the length of the engagement plus 90 days, and interviewees are told that before the recording starts.

  4. 04

    Why we are allowed to hold it

    For anything you actively send us, the basis is your request. You wrote to us or booked something, and we cannot answer without keeping what you sent.

    For analytics, the basis is our legitimate interest in knowing which pages get read. The measurement is aggregate and does not identify you.

    For outbound email we send to business contacts, the basis is legitimate interest in reaching people whose public business activity indicates the problem this product addresses. Every such message carries a working unsubscribe link, and one click ends it permanently.

  5. 05

    Who else touches it

    Cloudflare routes requests to the site, which runs on an OVH server in the United States. Server access logs record requests, including IP addresses, to operate and secure the site. Google Workspace delivers inquiry and assessment emails. Online booking is still unavailable.

    Inquiry deliveryGoogle Workspace delivers your inquiry to David at ScaleGrove and sends a copy to the address you provide.
    Assessment result emailsGoogle Workspace delivers your answers and findings to you and David at ScaleGrove. Requesting your results does not subscribe you to email marketing.
    Session bookingSubmitting an inquiry does not make a booking. If a separate booking service is used, its privacy information is provided when you arrange the session.

    We do not sell personal information and we do not share it for cross-context behavioural advertising. Under the CCPA those two phrases have specific legal meanings, and neither has ever applied to this business. We have no plans to change that, and if it ever changed this policy would say so before it happened.

  6. 06

    How long it stays

    • Enquiries that go nowhere are deleted after 24 months.
    • Booking records are deleted after 24 months.
    • Assessment answers remain in this page until you reload or close it. If you request an email copy, you keep it in your inbox and ScaleGrove keeps its own copy, which you can ask us to delete. Delivery records contain send statuses rather than your answers, and records older than 7 days are cleared when the site processes the next submission.
    • Client engagement records are held for 7 years, because tax and contract law require it.
    • Suppression records are held permanently, since forgetting them would let us email you again by accident.
  7. 07

    Your rights, and how to use them

    California residents have the right to know what we hold, to get a copy, to correct it, to delete it, and to limit how sensitive information is used. Exercising any of them costs nothing and we will not treat you differently for it.

    Residents of the UK and the EEA have equivalent rights, plus the right to object to processing based on legitimate interest and the right to complain to a supervisory authority.

    Send a written request to Dovada LLC at the mailing address above or use the contact form. We answer within 45 days and usually within a week. We may ask one question to confirm you are who you say you are, and that question will not be an excuse to collect more about you.

    An authorised agent may act for you with written permission.

  8. 08

    Security, stated honestly

    Access is limited to the founder, accounts carry two-factor authentication, and client credentials are held in a password manager rather than in documents or email. This is a one-person practice, so there is no large internal surface to defend and no subcontractor holding your data. No system is perfectly secure and anyone claiming otherwise is selling something.

  9. 09

    Where the data sits

    On servers in the United States. If you write to us from the UK or the EEA, your information is transferred to the US and our providers rely on the Standard Contractual Clauses for that transfer.

  10. 10

    Children

    This is a business-to-business service. It is not directed at anyone under 18 and we do not knowingly collect information from them.

  11. 11

    Changes

    The effective date at the top changes whenever this document does. A change that broadens what we collect or who receives it gets an email to anyone on file before it takes effect, rather than a silent edit.